Personal Data Protection Office (Urząd Ochrony Danych Osobowych, UODO)

If the problem involves the unlawful use or collection of an employee’s personal data, the competent authority may be the President of the Personal Data Protection Office.

Problems can concern, among other things:

• personal data leaks,
• improper data processing,
• unlawful monitoring,
• collection of excessive biometric data.

Before referring the matter to the data protection authority, it is advisable – if possible – to contact the Data Protection Officer at the employer.

Zakład Ubezpieczeń Społecznych (ZUS) Social Insurance Institution (Zakład Ubezpieczeń Społecznych, ZUS)

For matters concerning social insurance, you can contact ZUS. These most commonly involve an employee not being registered for insurance, non-payment or improper payment of contributions, as well as sickness allowances, disability pensions, and retirement pensions.

National Health Fund (Narodowy Fundusz Zdrowia, NFZ)

In the case of problems with healthcare services, you can contact the NFZ. Assistance may cover entitlement to services, access to healthcare, and registering a family member for health insurance. The NFZ can also advise on how to resolve the problem.

 Police and Prosecutor’s Office

If an employer or another person violates an employee’s rights in a manner exposing them to immediate danger of loss of life or serious bodily harm, the matter should be reported to the police or the prosecutor’s office. This also applies when employee rights arising from employment or social insurance are maliciously or persistently violated. Other offences, such as threats, fraud, document forgery, violence, or violation of physical integrity, can also be reported to the police or prosecutor’s office. In such cases, a notification of a suspected criminal offence should be filed. Law enforcement authorities will then take appropriate action.

In an emergency involving an immediate threat to health or life, call the emergency number 112.